System on Chip (SOC) connection instability

Incident Report for Broadsign Platform

Resolved

This incident has been resolved.

Posted Aug 28, 2025 - 12:36 EDT

Investigating

System-on-chip(SOC) devices experience connection instability. We identified the issue and are working on a fix. The player's status on https://soc.broadsign.com/ is not up to date. This incident does not affect the applet or content playback for SOC .

Posted Aug 28, 2025 - 09:14 EDT

This incident affected: Content Management System (Broadsign Control) (Player Service).