All Systems Operational

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Status of Broadsign Services

Content Management System (Broadsign Control) Operational
90 days ago
99.98 % uptime
Today
Admin Service Operational
90 days ago
99.97 % uptime
Today
Player Service Operational
90 days ago
99.99 % uptime
Today
Open API (SOAP) Operational
90 days ago
99.97 % uptime
Today
Open API (REST) Operational
90 days ago
99.97 % uptime
Today
Creator Operational
90 days ago
100.0 % uptime
Today
Broadsign Platform Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Guaranteed Campaigns (Broadsign Direct) Operational
90 days ago
99.96 % uptime
Today
Service ? Operational
90 days ago
99.96 % uptime
Today
Booking ? Operational
API ? Operational
Programmatic Supply-Side Platform (Broadsign Reach) Operational
90 days ago
100.0 % uptime
Today
Delivery ? Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Audience Campaigns (Ad Server) Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Static Campaigns Operational
90 days ago
100.0 % uptime
Today
Service Operational
90 days ago
100.0 % uptime
Today
Local Signage Messaging (Broadsign Publish) Operational
90 days ago
100.0 % uptime
Today
Service Operational
90 days ago
100.0 % uptime
Today
Broadsign Ayuda Operational
90 days ago
99.09 % uptime
Today
Service NA Operational
90 days ago
98.75 % uptime
Today
Service EMEA Operational
90 days ago
98.75 % uptime
Today
Service APAC Operational
90 days ago
99.78 % uptime
Today
Broadsign Ads Operational
90 days ago
99.89 % uptime
Today
Delivery Operational
90 days ago
99.79 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Control (Prod Sandbox) Operational
Admin Service Operational
Player Service Operational
Open API (SOAP) Operational
Open API (REST) Operational
Third Party Operational
AWS ec2-ca-central-1 Operational
AWS ec2-us-east-1 Operational
AWS s3-ca-central-1 Operational
AWS s3-us-east-2 Operational
Auth0 CDN (cdn.auth0.com) Operational
Statuspage Email Notifications Operational
Statuspage Public Metrics Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 3, 2025
Resolved - This incident has been resolved, and there was no impact on Ayuda customers. The evaluation determined that the system monitoring was reporting inaccurately.
Jul 3, 16:16 EDT
Investigating - Our engineering team is currently investigating the major incident detected by the statuspage for Ayuda NA and the EMEA region. At this time, we observe that all instances and players are operating successfully, and we expect this issue to be due to a faulty configuration in the monitoring system.
We will continue our investigation to ensure that all systems are functioning properly.

Jul 2, 15:02 EDT
Jul 2, 2025
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Resolved - Due to an unforeseen issue, Ayuda players experienced a problem where they appeared offline and were unable to check in.
This issue occurred around 5:00 PM EST ( 19th June ) and affected customers using specific versions of the Ubuntu operating system (version 20 or older).

Impact: Players were showing as offline in the content management system ( Ayuda) , which prevented scheduling new content targeted at these specific screens.
However, content that was scheduled before 5 PM continued to play normally, and pops (proof of play) were functioning correctly.

Jun 19, 17:00 EDT