Ayuda Preview functionality

Incident Report for Broadsign Platform

Resolved

This incident has been resolved.

Posted Oct 13, 2024 - 02:01 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 03, 2024 - 10:25 EDT

Update

We are continuing to investigate this issue.

Posted Oct 02, 2024 - 16:21 EDT

Investigating

Dear Ayuda Customers
Our engineering team is investigating an issue related to the Ayuda video preview functionality.
The impact is that newly uploaded videos can't be previewed.

Posted Oct 02, 2024 - 14:52 EDT

This incident affected: Broadsign Ayuda (Service NA, Service EMEA, Service APAC).